Fixing Common Toilet Problems

DIY Guide toTroubleshoot and Repair Commode Malfunctions

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A Properly Flushing Toilet - Kelly Smith
A Properly Flushing Toilet - Kelly Smith
How to diagnose and fix toilet problems including not flushing completely, filling slowly, and a stopped up toilet. Why low flow toilets can be a problem.

Fixing Common Toilet Problems

Toilet problems. Everybody has had them at one time or another. Whether it's a stopped up toilet, a constantly running toilet, a toilet that fills slowly, or a toilet that doesn't flush completely, troubleshooting and fixing common toilet problems is a homeowner's must-have skill, as are other plumbing fixes.

Different Toilet Valve Types

There are two different toilet valve types: ballcock fill valve types and float cup fill valve types. The ballcock fill valve is older and not encountered as often as the newer float cup fill valve type. The difference between the two is water supply hardware.

The ballcock uses a ball that floats on the water's surface. The float cup travels vertically on the fill tube. Here are a few types of common toilet problems and how to resolve them.

The Stopped Up Toilet

A stopped up toilet is the most common problem so it's a good place to start. To start with, looking in the bottom of the bowl reveals a round opening. Where this opening disappears from view it takes on an elliptical shape. Logically, that which disappears from sight might become lodged just a couple of inches beyond view.

The basic solution is to use a plunger. Seat the rubber end of it in the bottom of the bowl with the best seal possible. Plunge in and pull back out while retaining the seal. If water splashes out, too much force is being used. The water should soon go down of its own accord.

If the plunger doesn't clear the blockage, a toilet auger should be used. They may be rented.

The Constantly Running Toilet

When the toilet runs constantly, chances are that water is running into the overflow tube because the ballcock or the float cup needs adjustment. The ballcock link has an adjustment clip that can be pressed and lowered. With a float cup type, find the adjustment clip on the side of the float cup.

If this still does not make the toilet stop running, be sure that the refill tube that goes from the fill tube to the overflow tube is just above the overflow tube, not going into it.

The final thing that will make the toilet run constantly is a defective fill valve seal. This will need replacement.

The Slowly Filling Toilet

The most likely culprit when the toilet takes too long to fill is a clogged fill valve tube. Shut off the water supply valve at the wall. Remove the hardware on the top of the tube to gain access to the toilet fill valve tube. Now use a bottle brush or length of stiff wire to clear anything in the tube. Hold a glass over the fill tube and open and close the valve several times to flush out the tube. Reinstall the hardware.

The Toilet that doesn't Flush Completely

This can be a problem with the newer “low flow toilets”. Unfortunately, the effort to save water has backfired when multiple flushes are required. Another problem can be clogged entry into the bowl.

Under the rim of the toilet bowl are a series of entry holes. Clean each one, ensuring that water flows freely. Finally, examine the flapper in the bottom of the toilet. Is it old and rotted? Is it seating properly, Is the chain too long, causing it to hang up? Just replace the flapper and adjust the chain to 1/2” slack.

These toilet troubleshooting and repair tips should solve most toilet malfunctions. Use them and save on service calls from the plumber.

Kelly Smith, Dad, Husband, Freelance Writer, Kelly Smith

Kelly Smith - Kelly has over 30 years experience as a journeyman carpenter and 20 as a freelance writer and photographer.

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157 Comments

Comments

Nov 9, 2008 10:14 AM
Guest :
water is still running from the float or the black part of the inners?? what can i do to stop this!!
Nov 10, 2008 5:07 AM
Kelly Smith :
From the question, it sounds like an adjustment is needed. The water level should be lower.
Nov 18, 2008 2:22 PM
Guest :
yes the tank is not refilling after you flush. Causing us to have to fill th e tank each time
Nov 20, 2008 4:11 AM
Kelly Smith :
Is water flowing from the supply line? That's the first thing to check. Then, go ahead and just change the fill valve. Install a Fluidmaster. It's about the best on the market and very inexpensive at Home Depot, about $7.00, I think.
Nov 20, 2008 4:29 PM
Guest :
the tank empties but all the waterndoes not leave the bowl
Nov 22, 2008 10:50 AM
Guest :
My toilet tank will not fill. The water simply doesn't come on once the tank is emptied. I have replaced the fill valve seal and that did not do the trick. It looks like there is NO water coming up through the line.
Nov 22, 2008 12:04 PM
Kelly Smith :
You'll have to work back to find out where the problem is. Start by closing the supply valve and unscrewing the supply line from the bottom of the supply valve. Slowly open the supply valve to see if you've got flow. If not, close the supply valve and remove the supply line. Open the supply valve slightly again. Getting flow? If so, the supply line was the problem; replace it. Otherwise, the blockage is higher up the line. Keep going back, one element at a time until you find the problem.
Nov 24, 2008 5:13 PM
Guest :
My commode seems to work fine except the bowl does not fill up very much. The tank fills to the proper level. Any ideas?
Nov 26, 2008 7:50 AM
Kelly Smith :
Is the fill tube properly connected to the overflow? Check that first.
Nov 29, 2008 11:29 AM
Guest :
I have a problem with overflow, water is running out of it when me and my partner are at work. But at weekends this stop because we are using more water. Can I reduce the water pressure and how?
Dec 2, 2008 4:33 AM
Kelly Smith :
The city sets the water pressure, but that's not really your problem - even if you lowered the pressure, you would just have a slower overflow problem.

Your best bet is just to change out the entire fill valve. The Fluidmaster is the one I like, it's under $10, and properly adjusted, should solve all your problems.

Change the flapper while you're at it.
Dec 6, 2008 7:48 AM
Guest :
Commode rocks back and forth; is the floor not level or the commode not level?
Dec 19, 2008 1:06 PM
Guest :
my toilet flushes good. stops Then it takes a while to fill up again
Dec 24, 2008 11:43 AM
Guest :
when anybody goes number 2 or puts toilet paper in the toilet it gets clogged so i have to plunge it and its quite embarrassing when i have quests over..how can i fix this
Dec 25, 2008 8:29 AM
Kelly Smith :
It sounds like you have a partial obstruction. Use a toilet auger (also called a closet auger) to clear it. Then it should flow freely.
Jan 4, 2009 8:31 AM
Guest :
When I flush one commode, bubbles come up in a second commode that is closer to the septic tank. Also, sometime the second commode does not flush properly and I have to use a plunger. I have used a short toilet auger on the second commode when it doesn't flush properly. It seems to work for a while, then it goes back to its old trick.
Jan 4, 2009 5:33 PM
Guest :
I have a low flow toilet, on which I just replaced the filler valve. The problem is I cannot get the float set so that it is able to shut the water off when the tank is full. The overflow tube is shorter than the fill valve assembly. There also does not seem to be enough room in the tank for the flush lever and the float to not run into eachother. Can I purchase a taller overflow tube? I dont think the float bar can be bent any more severely than it is!
Jan 5, 2009 7:08 PM
Kelly Smith :
Have you tried installing a Flushmaster? It's the fill valve pictured above at the bottom of the article. It costs less than $10 and it gets away from having to deal with old fashioned floats and the adjustment is much easier.
Jan 7, 2009 2:23 PM
Guest :
hey mi loo doesn't flush well from anterior region? are holes clogged? whet should i do? even from posterior holes, it doesn't flush forcefully? what can i do? can i clean holes of commode? if yes, how & with what so my commode can flush better from anterior region?
Jan 12, 2009 1:13 PM
Guest :
My toilet will not empty completely when flushed unless I add a glass of water as soon as I flush it. I have unplugged all the holes around the rim,(yes, some of them had a calcium deposit partially plugging the hole) but; I still have the same problem when I flush. I checked the flapper in the tank, and also the water flow. Both seem to be okay. What can I try next? Also, is there anything I can add to the water in the tank to reduce calcium buildup?
Jan 12, 2009 6:12 PM
Guest :
The water to the tank does not quit running in my toilet. I have lifted the float all the way to the top and it still does not stop. It does not drain into the bowl, but continually runs into the tank. The float does not seem to be stopping the water, what can I do?
Jan 12, 2009 6:17 PM
Guest :
The water does not stop running into my tank. It does not run into the bowl. Manually lifting the float does not stop the water from running. What is wrong and what can I do?
Jan 13, 2009 8:50 AM
Kelly Smith :
NOT FLUSHING COMPLETELY: Have you tried removing the tank from the bowl and checking for obstructions? This may be the problem. Try that and replace the gasket and bolts.
Jan 13, 2009 8:54 AM
Kelly Smith :
CONTINUALLY RUNNING: The easiest solution is to just replace the old valve assembly with a Flushmaster float cup fill valve and flap. Just adjust it to the proper water level and you're good to go.
Jan 20, 2009 6:47 PM
Guest :
water keeps running in the toilet bowl even after the toilet is finished fushing and the tank is full at the proper level. why would this happen! i have replaced the flapper and the float with new ones and te problem is the same. please help!
Jan 31, 2009 3:09 PM
Guest :
My toilet would take a long time to fill. Now, no water comes from the bowl refill tube at all. What is wrong with it and is this something that an average person can fix?
Feb 1, 2009 8:25 AM
Kelly Smith :
You may have a blockage in the supply line. Turn off the valve at the wall and unscrew the supply line at the base of the tank. Slooooowly open the valve just a bit with the end of the supply line in a container to make sure you are getting water flow.

If you are, replace the valve assembly (see photo above). If there's no water, remove the supply line and make sure it is clear.
Feb 2, 2009 7:43 AM
Guest :
I have a kohler toilet that was installed in 2000. We have had trouble off and on since installed where it plugs up on flushing waste. It appears to be in the toilet trap itself. I have even removed the toilet and checked the sewer line and found no cause. Looks to me like the trap cavity they manufacture is quite abit smaller than the 4" sewer line. Is there a better or more efficient toilet that wouild work better?
Feb 8, 2009 11:22 AM
Guest :
Out of the blue the toilet will suddenly start running for a couple of seconds then stop. Sounds like it could be topping up the water level?
Ideas??
Feb 8, 2009 2:11 PM
Guest :
my toilet bowl fills instead of draining and when it is plunged, it will dump quickly but not refill, even when water is poured in
Feb 9, 2009 4:47 AM
Guest :
we have a push button toilet.when pressed, water is still running in bowl.When top is lifted off the bit inside is still down and needs popped up.It is happening to all toilets in the street. They are less than 2 years old.
Feb 11, 2009 10:53 AM
Guest :
We have rust marks dripping from the screws in our tank. Does the toilet need to be replaced?
Feb 12, 2009 6:53 PM
Guest :
I have the fill cup float. I have removed the top of it as I was trying to adjust it. How can I get the pressure to resume. My toilet won't quit running.
Feb 20, 2009 2:37 PM
Guest :
my toilet is full of stuff... i let it go for a few days, and when i tried to flush it,. it did not go down, and then overflowed with the most disgusting stuff ever.. (3 day old waste water).. now when i go to flush it, it will go down some but instnatly start filling back up.... diagnosis anyone?
Feb 24, 2009 7:07 PM
Guest :
after I push the lever down the toilet starts to flush and then the flapper falls down and the tank starts to fill. In order to flush the toilet I have to hold the handle down for a few seconds in order for the bowl and tank to empty. What do i do to fix this? I have replaced the handle and the flapper.
Feb 24, 2009 8:33 PM
Guest :
when I flush my toilet the water rises a little bit and then slowly goes down but with no force. what should I do?
Feb 27, 2009 8:21 PM
Guest :
my toilet makes a loud churning and gushing uneven water flow sound is the best i can describe it. i don't know if this is a toilet problem or a well pump problem but my sink faucets and shower seem fine. any ideas?
Feb 28, 2009 12:50 AM
Guest :
some water bubble came up in my toilet every several minutes, and when I flushed it, water filling up more than usual, even almost overfilled the bowl. what should I do?
Feb 28, 2009 7:22 PM
Guest :
When you flush the toilet, the water will come to the top and then slowly go back down all the way out and then the new water will come back in but not the usual amount. This does not happen everytime you flush just sporadically. When I take the top off, it looks like the water is not coming all the way up in the back. I think that may be caused by the big ball that is in there, but would that cause the water in the commode to come up to the top. What can I do to get this fixed?
Mar 2, 2009 8:31 AM
Guest :
just got home from a weekend away & our toilet seems to be angry at us & possibly feeling neglect? i had to flush it 4 times until everything went down & then the water level was extremely low. after a final trip to the bathroom for the night & one more flush, the water level became extremely high. it sat overnight & first thing this morning, the water level was normal. another flush & now the level is extremely high & the toilet isn't draining/flushing & taunting with it's 'i'd like to overflow' water level. any suggestions????
Mar 2, 2009 10:57 AM
Kelly Smith :
It sounds like your fill valve is the culprit; some debris in there clogging it up? What I would do is just replace the whole valve with a Fluidmaster. They're under $10 at Home Depot, which in my mind, is easier than the frustration of troubleshooting.
Mar 12, 2009 10:46 AM
Guest :
Toilet will flush (run water) for just a few seconds without being manually flushed. Lying in bed, I can hear it run for 3-4 seconds then stop. What's up?
Mar 13, 2009 10:53 AM
Guest :
My toilet is leaking atthe baseof the tank where the house connects on the outside. Is this an easy fix and if so how do I go about doing it?
Mar 18, 2009 6:48 AM
Kelly Smith :
There is a gasket between the tank and the bowl. Inside the tank are two bolts that secure it to the tank. Replace the two bolts and the gasket.
Mar 27, 2009 12:52 PM
Guest :
My toilet is stopped up. I have tried to do a water flush,snake the toilet,and nothing, it is still backing up. What can I do?
Mar 28, 2009 9:03 AM
Guest :
I shut off the main water line for some sprinkler work.
Turned it back on and now the toilets, yes both, will not fill, no water, and one sink runs very slow, cold water only, all the other facuets, showers, etc work just fine. What's up and how do I fix it
Mar 29, 2009 3:18 PM
Kelly Smith :
Stopped up toilet: it sounds like the blockage is further down the line. You might have to get a professional company with a longer snake to handle this.
Mar 29, 2009 3:23 PM
Kelly Smith :
Toilets won't fill: It sounds like the toilets and other problem fixtures share a supply line. Many times when the water gets turned off and back on, some sediment or scale comes loose and creates a plug. Is there any way to trace the line back? Sometimes banging on the pipe will loosen it up, or turning the water off and on a few times.
Apr 2, 2009 6:44 PM
Guest :
The handle of my Kohler toilet does not go back to its original position after being flushed. I have to turn it back up manually. In the mean time I can hear the tank continually filling. It stops when I turn the handle back up manually.
Apr 6, 2009 12:33 PM
Guest :
I have a very angry sounding toilet (about five years old)! Some have called this sound "water hammer". A new float valve was fitted but to no avail. It doesn't make the angry growling/banging sound all the time - it can go a few days without making the sound. When it does start I press the float valve down until the water fills up higher. However, the water then goes down and it tends to start again. Have also tried adjusting the isolating valve. Any suggestions welcomed!! Thank you.
May 14, 2009 9:53 PM
Guest :
Toilet bowl hold very litter water after flush. Why?
May 14, 2009 9:55 PM
Guest :
Toilet bowl hold very litter water after flush. Why?
May 16, 2009 8:28 PM
Guest :
When I flush my toilet the bowl fills fast and swirls but has no suction. The water drians back down pretty fast, so I dont think there is anything blocking the line.
Jun 15, 2009 8:43 PM
Guest :
My toilet is flushing weakly, the tank fills back up normally, and then the water level of the bowl drops down to nothing. What could that mean?
Jun 22, 2009 5:27 AM
Guest :
I have a stopped up toilet. When I plunged it, rather than the water going down more water started flowing in and going over the top of the bowl . . . we ended up with an inch or more of water on the bathroom floor. Finally just turned the water supply to the toilet off. What should I do?
Jun 23, 2009 4:20 AM
Kelly Smith :
If the plunger didn't work, the best route is to get a toilet auger. It's a special kind of toilet snake. You can generally find them at Home Depot.
Jun 28, 2009 2:08 PM
Guest :
thanks!me and my wife have followed the directions on the part of slowly filling toilet,it solved the problem!
Jun 30, 2009 2:59 PM
Guest :
I recently replaced the flap in my toilet. The flap is gettin stuck open and not closing. I need to lift the lid and push the flap down. Do I need to replace the flap again?
Jun 30, 2009 3:14 PM
Kelly Smith :
It sounds like either you're not getting a good flapper seal or the chain length is not optimized. Changing the flapper is cheap, and clearing/smoothing the seal area is free!
Jun 30, 2009 4:51 PM
Guest :
I recently replaced the flap in my toilet. The flap is gettin stuck open and not closing. I need to lift the lid and push the flap down. Do I need to replace the flap again?
Jul 2, 2009 7:25 AM
Kelly Smith :
If the flapper is new and the right size, perhaps there's something on the tank holding it up?

But flappers are cheap; I would just replace it. The same thing happened to me once and I just used a different brand. They looked the same but only one worked. What a mystery.
Jul 2, 2009 12:49 PM
Guest :
When I flush one commode, bubbles come up in a second commode that is closer to the septic tank. Also, you can hear the bubbling in the sinks and all the lines. I replaced the wax ring and while that toilet was off the floor the other toliet flushed fine, but when I put the toilet back in its place the one toilet doesn't want to flush again. I have to hold the handle until all the water in the tank is gone in order for it to flush (most of the way), so I replaced one toilet and it still does the improper flushing. I have used a snake in the outside pipes and a plunger, Please help me to figure out my toilet problem.
Jul 3, 2009 6:21 PM
Guest :
My toilet doesnt flush properly for months. I've tried plunging and got the small snake and that didnt work.Today I got the 50 foot electric snake and still the water just doesnt flush and fills up to the top almost overflowing. Should I try getting the 50 foot extention on it and see if that works or is there something else I could also check?
Jul 4, 2009 8:42 AM
Kelly Smith :
If you've already used the 50 foot snake, the problem is farther downline; it must be a sewer problem.
Jul 10, 2009 10:32 AM
Guest :
My low flow toilet flushs and refills correctly but over the next hour or so the water level in the bowl drops to almost nothing. What causes this?
Jul 10, 2009 10:49 AM
Kelly Smith :
Chances are that you have a blockage in your vent. The one that sticks out of the roof? When you flush the toilet it creates a vacuum in the system. The vent is supposed to relieve it. If there is a blockage, the system looks for the closest relief. Sucking the water out of the toilet is a common place. Physics. Learn it, love it, live it.
Jul 12, 2009 10:36 PM
Guest :
Toilet will flush (run water) for just a few seconds without being manually flushed. Lying in bed, I can hear it run for 3-4 seconds then stop. What's up? After it runs I can hear it dripping for awhile longer, but I think this happens in the tank only, as the water level in the bowl stays the same. Then it stops and repeats the whole cycle again fifteen or twenty minutes later...all day and all night. Can you help?
Jul 15, 2009 5:53 AM
Kelly Smith :
You can try adjusting the fill valve. Also check that the flapper is seating properly.
Jul 17, 2009 3:08 PM
Guest :
hey when i flush my toilet it fills but the water doesnt go down and after awhile the water goes down slowly and father then its suppost to can you help me?
Jul 21, 2009 1:31 PM
Kelly Smith :
The first thing I would do is check the vent pipe on the roof for a blockage. If it gets blocked up it creates a suction on the water in the bowl, causing it to slowly empty.
Jul 23, 2009 9:41 AM
Guest :
I have 2 toilets on the 2nd floor. One doesn't flush properly. All the internal parts work right and it will evently work if you flush it multiple times in a row. I thought it may be a case of bad venting but the other toliet works perfectly. Am I right for thinking this, any other suggestions?
Jul 31, 2009 9:01 PM
Guest :
toilet flushes but won't go all the way down, removed and got snake all the way through, reinstalled but same issue. any ideas?
Sep 6, 2009 11:55 AM
Guest :
My toilet flushes competely one time, but doesn't flush the next. It alternates each time. When it does flush completely the bowl is fills completely, but the next time the bowl doesn't fill completely. I've checked the tank and the tank fills the same each time. Any idea what the problem could be?
Sep 20, 2009 11:02 AM
Guest :
The handle on my commode always sticks. I Have to lift handle for it to fill without continually running. What to do?
Sep 29, 2009 10:12 PM
Guest :
I have to hold down the flush lever a few seconds to get the flushing cycle to work. If I just press the lever down and release the flapper valve doesn't let enough water in to get the flush cycle to start. What can I do? Is it the flapper, clogged holes, or the flush lever itself?
Sep 30, 2009 9:32 AM
Kelly Smith :
My guess is that the flapper is at fault. They are designed to hold some air in that lower pocket so it will "float" down as the water empties completely.

If it has water in it, it will settle too quickly.
Oct 24, 2009 7:12 PM
Guest :
i sent a question concerning a problem a few days ago, I thought this web site would help with issues. I also noticed that the last date posted is Sept 30th 2009, today is October 23 2009. Are you on vacation. I could really use the trouble shooting. I sent the note about the backing up in the tub while washing clothes and having 3 floors, 3 full baths and the one we are having trouble with is the one on the ground floor. Today I ran a gallon of stuff, recommended to let stand for 7-8 hours before using septic system, which we did. I bought an auger, used it in the toilet and still the toilet will not drain down correctly. I really could use the help, if you are here to really help home owners. Thanks
Oct 25, 2009 2:10 AM
Kelly Smith :
You could try running a snake through your drains, beginning at the top level and working your way down. Also, be sure that your vents (stink pipes) aren't blocked up.
Oct 26, 2009 10:42 AM
Guest :
My Toilet has not sucking power left when flushing, what could this be?
Oct 27, 2009 7:10 AM
Kelly Smith :
Check the flapper, make sure the holes in the rim of the bowl (where it fills) are clear, and be sure the stack (stink pipe that comes rises out through the home's roof is not clogged.

Finally, there may be a partial obstruction in the drain pipe. Use a toilet auger or a plunger.
Oct 28, 2009 9:55 AM
Guest :
My tank doesn't fill up at all but sounds like it's running. I checked the water line coming in and it's clear. The bathtub in this same bathroon drains very slowly. Is this a clog?
Thanks!
Oct 28, 2009 10:51 AM
Kelly Smith :
It sounds like it might be a problem with the fill valve. A new one (Fluidmaster) is under $10 at Home Depot. It's about a 10 minute fix.
Oct 29, 2009 4:18 PM
Guest :
I have gotten a toilet cleaning tablet that has gone down into the bowl fill area past the flapper valve. In other words, it went past the valve and into the bowl area where the water comes in. Any ideas on how to get this broken up and out? I have tried an auger, but it just doesn't do the trick.
Oct 29, 2009 4:25 PM
Guest :
I have gotten a toilet cleaning tablet that has gone down into the bowl fill area past the flapper valve. In other words, it went past the valve and into the bowl area where the water comes in. Any ideas on how to get this broken up and out? I have tried an auger, but it just doesn't do the trick.
Oct 30, 2009 8:19 AM
Kelly Smith :
It went down the hole that the flapper closes on? If it's not messing up operations, why not just let it dissolve away?
Nov 5, 2009 10:28 AM
Guest :
Lately when toilet is flushed you can hear a gurgling noise
in the bathtub drain which is about 10 feet away.
Nov 25, 2009 11:31 AM
Guest :
My flapper valve only stays open for a brief moment and it doesn't allow the toilet to flush completely unless you hold the handle down for the entire flush cycle. What can I do to get the flapper to stay open long enough to be able to just flush the toilet and walk away? Any help would be appreciated?
Nov 26, 2009 12:58 PM
Guest :
I put one of those generic rubber Flapper and chain and it closes to early for a full flush i keep adjusting the chain but still no luck , looks like 3 inches of water always left that could have drained for the full flush !!
Thanks !
Nov 27, 2009 5:04 AM
Kelly Smith :
The flapper is designed to be hollow and hold air, which allows it to float as the water exits. In some cases it fills with water and won't float properly.

If it won't work properly, it's easier just to install a new flapper.
Dec 1, 2009 7:44 AM
Guest :
When I flush my toilet the water sprays straight up about every other time I flush instead of spraying down to fill the tank like it's supposed to do. When it sprays up the water comes out from under the tank lid all over the floor. Do you know how I can fix this?
Dec 19, 2009 9:54 AM
Guest :
i have a chemical toilet in my flat and the pump is constantley running adn the waste and water is risen to the top of the bowel please help or any tips ?
Dec 20, 2009 5:31 AM
Kelly Smith :
I'm not too familiar with chemical toilets other than the simple outdoor port-a-potty type. But a constantly running pump doesn't sound right.

From what I've read, pumping should only happen during the flush cycle.
Dec 31, 2009 9:11 PM
Guest :
My toilet is fine in the mornings but at night, from about 3pm onwards, it fills up and dosnt' flush everything away. by morning, its all fine again.
Is the septic tank full? is it the full sun in the arvo causing this
Jan 5, 2010 9:57 AM
Guest :
my toilet takes a long time to flush
Jan 5, 2010 9:57 AM
Guest :
my toilet takes a long time to flush
Jan 8, 2010 4:56 PM
Guest :
i have a question, my tank doesn't fill back up unless I turn on the sink water. I don't know what to do. And now the water in my tub wont turn on either Since it started getting cold I have been having problems left and right.
Jan 12, 2010 6:26 PM
Guest :
We have a fluidmaster fill valve where the float cup is not dropping down after a flush, so it doesn't know to refill..do I need to replace the whole fill valve assembly?
Jan 14, 2010 3:35 PM
Guest :
My toilet started shooting water upwards, like a fountain as soon as i turned the faucet on, for a good 2 mins. Why?
Jan 15, 2010 6:09 AM
Guest :
describe toilet auger. is it like a snake?
Jan 17, 2010 12:26 AM
Guest :
The water is filling up over the float and running into toilet thru the overflow. I lowered the float level a bit and also raised the overflow level a bit. No use. Mine is a float cup type. Anything else I should try? Please help. Thanks in advance
Jan 21, 2010 8:41 AM
Guest :
Good but not what I was looking for..... I replaced my guts to my toilet, but the flapper sticks in the upright position until I hit the flush handle again, then it falls into postion. Is there something I can do without going to the store to buy a new one? Thanks
Jan 22, 2010 2:14 PM
Kelly Smith :
OK, this one is always tricky. Sometimes there can be a problem that the void in the flapper is holding water, sometimes it's just not a good fit. Either way, as cheap as the components are, I just change them out...
Jan 25, 2010 2:49 PM
Guest :
Toilet works fine but every 30 minuites or so, I hear a sudden discharge of water in the tank that lasts about 2 or 3 seconds. Is this a problem? I'd rather it not be happening. Thanks.
Jan 27, 2010 10:28 AM
Kelly Smith :
It sounds like the fill valve might need to be adjusted. If that doesn't fix it, it's not worth the frustration. Home Depot carries Fluidmaster fill valves for about $10 and it's just a 15 minute job to change it out.
Feb 9, 2010 11:49 AM
Guest :
air bubbles come up in the commo9de when flushing. What causes that and how can I fix it.
Feb 9, 2010 6:34 PM
Guest :
My water/sewer bill is astronomical such as $300.00 for 57 days. I live alone and use very LITTLE water! Could I have a leak in my toilet if I see bubbles in the bowl? I have absolutely no other signs of leaks. My bills have been very high for a long time but the water dept refuses to do anything? They claim they did an "inspection" but I have yet to see or talk to anyone.
Feb 10, 2010 4:14 PM
Guest :
The toilet flushes but not everything drains away, and the bowel does not refill all of the wat, only a little less than half. Tank appears to be filling to the usual spot. Flushed again and more drianed away with (again) only a little less than half the bowl filling back up. Quick fix?
Feb 11, 2010 8:25 AM
Kelly Smith :
Wow, it sounds like a leak somewhere or your water meter is not working properly. Check your meter for a few days; it should be obvious if the water is going somewhere. A friend of mine had an underground leak between the meter and the house.

The bubbles could be a clue - get a plumber to take a look at it.
Feb 11, 2010 8:32 AM
Kelly Smith :
Low water in bowl: I usually just replace the fill valve. They're cheap and it usually solves the problem in about 15 minutes.
Feb 23, 2010 12:52 PM
Guest :
my toilet bowl will not fill, I think the pump is messed up.
and I can't figure out how to fix it...
Mar 13, 2010 12:37 AM
Guest :
When the toilet hasn't been in use for a couple of hours, it sounds like its dripping from the inside but when I take the cover off to look, I see nothing. After I flush, I don't hear that sound.
Mar 25, 2010 5:14 AM
Guest :
My water tank on one of my commodes is sweating in one of my apt.s. I have 3 duplex.s and one of the others are sweateing in the other apt's. They are all on the same water system. What can I do to stop this. It's ruining the floor around the commode. Thanks for your help.
Mar 27, 2010 8:13 PM
Guest :
why do our toilets always backup? Never had this problem in our previous house.
Mar 28, 2010 1:43 PM
Guest :
when i flush my toilet the bowl fills right up then it goes down so much its nearly empty??
Apr 1, 2010 8:42 PM
Guest :
I just want the water level in my toilet bowl to be higher. How do I do this?
Apr 11, 2010 4:20 AM
Guest :
Water supply valve from wall shut off, refill water still running
Apr 11, 2010 5:53 AM
Kelly Smith :
It sounds like the water valve at the wall is malfunctioning. If you replace it, you'll have to turn off the water at a valve farther away, usually where it comes into the house.
May 25, 2010 5:42 AM
Guest :
Kelly, I recently had an issue where my septic tank was overflowing into my garden (sits under garden). My drainfield was not visibly soggy or wet (I don't know where it is), but the tank itself was overflowing.

I paid a septic company to pump out the tank and afterwards he stated that most likely my field line is cloged, and to call someone else to check/replace field/drain lines.

I am still trying to get someone out to look at that, but in the mean time, I have found a running toilet that is constanly pouring water into the toilets overflow and into our septic system.

I have fixed this toilet (been leaking for weeks) and am now wondering if this is what caused the tank to overflow versus a field problem. How can I verify that if it was the toilet causing the issue or if the fiel lines are actually clogged?
May 25, 2010 11:53 AM
Kelly Smith :
It's really hard to say. But the service guy should be able to see if there are clogs. That's really the key to the answer. If it's not clogged, it's probably the result of too much water from the toilet.
May 27, 2010 4:41 PM
Guest :
So my toilet is being awful, when I try to flush it the water level rises and than falls slowly but doesn't flush anything down, so the toilet paper, and other things wont go down. I'll come back later and there is almost no water and only toilet paper and other things, I don't know why it wont suck anything out to the sewer, any suggestions?
May 28, 2010 10:58 AM
Kelly Smith :
First make sure it's clear by using a plunger or toilet auger. Next, check to find out if the "stink pipe" isn't blocked up. That's those uncapped pipes that stick out of the roof.

Typically, water in the pipes from the toilet, sinks, tub, etc. merge into a larger pipe that leads to the sewer. Near the merge point, the stink pipe rises straight up through the roof. Why? Because otherwise, when water tries to gravity feed to the sewer, a vacuum develops and the water can't move (leave the toilet) at a proper speed. But the stink pipe is open so it alleviates the vacuum and the water zooms away when you flush.

Since it is open, sometimes birds will try to nest or leaves will partially block it. You'll have to go on the roof to clear it.

Hope this helps.
Jun 7, 2010 9:45 AM
Guest :
i just moved into a condo about 4 years old. has 2 low flow american standards installed in it. the problem we are having is that the toilet only partially flushes more than the amount it flushes normally. it will sound like its going to make a complete flush, and the water starts spinning and it only makes about half of it out. it does this like every 2 out of 4 flushes. we just had the maintenance guy replace both tanks with new parts and it is still doing this...any ideas?
Jun 10, 2010 6:08 AM
Kelly Smith :
Check the answer above regarding the stink pipe. You might have a vacuum issue.
Jun 16, 2010 8:25 PM
Guest :
Hi
I have had problem with the flush buttom. It is so much harder to flush that we have to push it down much further just to flush it? What would be the problem?
Jun 23, 2010 7:18 PM
Guest :
I replaced float type assembly with different manufacturer and exact same problem happened. Toilet was slow to fill and did not shut off no matter what level the float was at - even if moved by hand. TONS of water pressure exists after ball valve to supply hose as I filled a bowl with water in no time. What the heck?
Jun 24, 2010 7:23 AM
Guest :
Hi, I've got 2 questions:
#1 I'm having occasional (once or twice a week) sewer gas smell coming from my kitchen drains and sometimes in my 2nd floor bathtub drain. I DO have my 1st floor sink disconnected because I am putting in a new one. Could this be why I'm getting the sewer gas smell? (It's awful!!!)
#2I just installed a "Korky" Toilet fill valve and flapper kit in my toilet and it works fine except it fills up sooooo slow. I timed it and it takes 4 minutes and 14 seconds. Don't you think thats a bit long? If so, why? Thanks!
Jun 26, 2010 6:15 AM
Guest :
Bowl empties as normal, but water does not fill back up in the tank. Everything in the tank and it looks fine to me. Ballcock, flapper, pull rod, lift chain etc. all seem in good condition. So, I reached behind the toilet and turned the shut off valve all the way OFF then started to OPEN it again. As I OPEN the valve the pipe makes a loud noise and the tank and bowl fill. Thanks, Tom
Jun 29, 2010 8:30 AM
Guest :
Hello. I recently installed two low flow Pegasus toilets in my house. One on the upper floor, and another on the main floor. The main floor flushes fine, however, when the upstairs one is flushed, there is a god awful banging sound inside the wall - I hear the sound no matter which flush option I choose (4ltr vs 6ltr).

This noise was not prevalent when I had the archaic old model style of toilet. What could be causing this?

Thank you!
Jun 29, 2010 3:06 PM
Kelly Smith :
Does the noise happen as the water shuts off? This is likely a condition known as "water hammer" and happens when the water is cut off but naturally wants to continue. It's a pressure phenomenon. If you have an older home, you probably have risers designed to cushion the shock of water suddenly stopping, which might now be clogged. You might try installing an in-line water hammer arrester which will serve the same purpose..
Jul 7, 2010 7:48 AM
Guest :

Hi, I've got 2 questions:
#1-I'm having occasional (once or twice a week) sewer gas smell coming from my kitchen drains and sometimes in my 2nd floor bathtub drain. I DO have my 1st floor sink disconnected because I am putting in a new one. Could this be why I'm getting the sewer gas smell? (It's awful!!!)
#2-I just installed a "Korky" Toilet fill valve and flapper kit in my toilet and it works fine except it fills up sooooo slow. I timed it and it takes 4 minutes and 14 seconds. Don't you think thats a bit long? If so, why? Thanks!

Jul 12, 2010 4:43 PM
Guest :
I have a wierd problem. When I flush the commode, pressure forces water back up the sink drain. Any Idea why?
Jul 14, 2010 8:15 AM
Guest :

I just installed a "Korky" Toilet fill valve and flapper kit in my toilet and it works fine except it fills up sooooo slow. I checked the hose and there is NO blockage. I timed it and it takes 4 minutes and 14 seconds. Don't you think thats a bit long? If so, why? Thanks!

Jul 15, 2010 8:34 AM
Guest :
Very poor no help at all.
Jul 16, 2010 10:39 AM
Kelly Smith :
It shouldn't take that long to fill. Is your water pressure good? Perhaps there is a blockage inside Korky that you can't see.
Jul 18, 2010 8:35 AM
Guest :
my toilet fills as its flushing but no water is flushing so the bowl fills up. tried to use the plunger but nothing. could it be air in the system?
Jul 18, 2010 1:41 PM
Kelly Smith :
I would next try a toilet auger. It's like a plumbing snake, but for toilets.
Sep 27, 2010 11:14 AM
Guest :
I have a new stop toilet that loses water in the tank and the runs to refill. I figured out that this does not happen, if after I flush, I pull the flexible tube from the plastic tube that refills the bowl and the place it back. By doing this the toilet does not run but it is annoying. Any way to fix this permanently?
Oct 15, 2010 6:11 AM
Guest :
Toilet runs without being manually flushed. We can be sitting in the living room and all of a sudden the toilet will run for a few seconds. Please help
Oct 15, 2010 10:27 AM
Kelly Smith :
Try adjusting your float/fill valve so that the water level is lower.
Oct 21, 2010 9:10 PM
Guest :
I am installing a toilet riser since my Mom is in a wheelchair. Got the old plastic bolts out, but they were very stripped. The new plastic bolts just slip in the hole. (Old and stripped) Bolts do not come out the bottom so I can't fasten it from the bottom.
Nov 20, 2010 6:28 AM
Guest :
my toilet when you flush it starts out slow and looks like it is not going to do anything, but then picks up.How can I correct the slow start?
Dec 10, 2010 7:23 PM
Guest :
When I flush it, the bowl fills up and VERY slowly goes down but doesn't go down completely and then there is very little water left in the bowl. What could be the problem?
Dec 19, 2010 9:50 PM
Guest :
My toilet keeps turning on for a second or two, then shutting off. Any ideas on why it is doing this/
Jan 28, 2011 9:55 AM
Guest :
ok my toilet flushes fine but everyonce and awhile the floater doesnt go back down so it doesnt fill the bowl till i push it down, the float cup is only 2 weeks old and it just started doing this . any thoughts
Jan 28, 2011 10:34 AM
Guest :
ok my toilet flushes fine but everyonce and awhile the floater doesnt go back down so it doesnt fill the bowl till i push it down, the float cup is only 2 weeks old and it just started doing this . any thoughts
Feb 21, 2011 4:28 PM
Guest :
Hello I have a problem with my toilet. First when I flush the toilet it won't flush all the way. Second I hear bubbles half way thru the flush.
Mar 20, 2011 9:11 AM
Guest :
The water will go out of the toilet box when the Flush Box isn't installed, once we put the Flush box on the toilet bowl won't drain. ??????
Mar 25, 2011 7:43 AM
Guest :
Hello,
When I flush my toilet, water comes running from bottom of the toilet that is connected to the floor, could it be that the toilet is topped up of it is not connected tightly. Thanks in advanced!
Apr 12, 2011 5:38 AM
Guest :
Toilet is making a loud hissing sound AS it is filling up and sometimes it won't fill up at all. When it does fill up it will shut off w/o any problems afterwards. It's just that sometimes when it fills up, I'm hearing that loud hissing sound. Could be the water being fed into the line? Do I need to replace the water tube going into the bottom of the toilet tank?
Apr 30, 2011 6:18 PM
Guest :
when i flush my toilet it flushes and then continues to fill and wont stop unless the bath is run instantly please help as i have had this problem since christmas 2010 and i have had enough now
May 15, 2011 3:02 PM
Guest :
after bowl refills,all the water runs out of bowl. there are no leaks at base of bowl. toilet is mounted on cement floor.
Aug 1, 2011 7:35 AM
Guest :
Question: When commode not in use....water intermitently runs into commode for about 5 seconds. About every 4 hours.Thanks for your hel.
Oct 13, 2011 1:24 PM
Guest :
THANK YOU
Nov 29, 2011 3:16 PM
Guest :
awesome page great help thank you
Mar 13, 2012 5:36 PM
Guest :
Water closet will not fill back up. Checked the source and there is no blockage. Changed the fill valve twice. Works for a couple of days and again the water closet will not fill back up. I close the cold water source valve feeding the fill valve and then open the valve back up and the fill valve works in the water closet like there was nothing wrong.
Mar 21, 2012 10:10 PM
Guest :
The water flow from the 1/4 turn angle valve that was strong upon flushing suddenly became a trickle. I had to mess with the knob in order to get a strong pressure once again. When I flushed it again, same problem occurred. So I replaced the 1/4 turn angle valve. Same situation with the new valve. Thanks!
Apr 1, 2012 6:41 AM
Guest :
HI I have newer low flow toilet that does not always flush each time. It can tke up to 3 times and then other times only once.
157 Comments
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